How To Cancel A Shopify App Subscription
Last updated on 4 December 2022
It's scary trying to stop paid subscriptions. Often, yous end up doing it incorrectly and causing more problems down the line. Trying to notice out how to cancel a Shopify paid app subscription tin can also be frustrating when y'all just can't detect the abolish option anywhere.
You have come to the correct place if your e-commerce store no longer requires a Shopify paid app subscription.
Hither's how to cancel a Shopify paid app subscription in four easy steps:
- Go to your Shopify dashboard
- Click "Settings"
- Click "Apps and Sales Channels"
- On the app that y'all desire to cancel, click "Remove". The subscription will automatically exist cancelled once removing the app.
The rest of this writing will go into more item on how these steps play out. If yous're interested in finding more must-have Shopify apps, check this guide:
Things to check before cancelling
Bank check the app's billing wheel
The two types of apps supported on the Shopify dashboard are either recurring pricing or usage pricing.
If you delete an app with recurring pricing, you may still be charged for the month when you lot delete the app.
Notwithstanding, they will finish charging you from the month after that. With usage pricing, you volition only get billed for the time yous use the app.
Therefore, if you nevertheless take some employ for the app but cannot continue to pay for it, cheque whether or not information technology is recurring pricing. If it is, check the billing cycle and become the best possible use of it before you say bye.
Y'all tin check whether the app you want to delete is recurring or usage pricing.
App subscriptions run on Shopify'due south billing terms, non the app developers. Shopify kickoff receives the money and and so pays it to the app developers later two weeks.
Is the app increasing acquirement?
Sometimes it's amend to keep an app if information technology'south driving more than revenue. Every bit long as the revenue is in profit and more what the app charges, and so it may merely be worth you keeping information technology.
Will this cause any broken code in your theme?
Cleaved code in your theme files can cause your store to ho-hum down. As the browser tries to procedure the request and it doesn't work, it volition cause bug as it retries, slowing down your store.
This tin can besides crusade bug with styling, but it depends on what sort of app y'all had.
Does the app have a billing cycle outside of Shopify?
Some apps, such as Klaviyo take gotten permission to utilise a billing bicycle outside of Shopify. This ways that yous volition need to get to their website to cancel your subscription. This isn't mutual, but it'due south worth checking.
How to cancel a Shopify app subscription
1. Go to your Shopify dashboard & click "Settings"
The next step is to log in to your store. You lot can log in to Shopify via desktop or mobile app using your store credentials to view your principal admin dashboard.
Without logging in, you will not exist able to see your collection of apps. And without a view of your apps, y'all will be unable to delete any.
In one case you reach your Shopify dashboard, you tin can click on the "Settings" in the lesser-left corner.
2. Select "Apps and Sales Channels"
From your Settings page, y'all should run across a push button labelled "Apps and Sales Channels" in the carte du jour. Apply this button to access your list of apps and scroll through to find the i y'all want to cancel.
3. Click "Remove"
Once y'all accept selected the app you want to cancel, click on the "Delete" selection. A confirmation popup message should appear and inquire you if you desire to delete the app.
Confirm the popup by selecting "Delete" over again, and voilà! You lot would have successfully cancelled the unwanted subscription on the Shopify app!
Concluding thoughts
Once y'all have deleted the paid app, your Shopify paid app subscription will automatically cancel. However, note that if the paid app was a recurring subscription, you might however get charged for the next month. After that calendar month, you will non be billed.
Also, in one case your unwanted paid app is gone, double-check your shop to ensure there are no problems. If there are problems, try to figure them out yourself or contact a developer for help.
Video tutorial
Sources
- Shopify Help Center: App Charges
- Shopify Theme Detector: How To Cancel A Shopify App Subscription
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Source: https://teckers.com/cancel-a-shopify-paid-app-subscription/
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